Frequently Asked Questions

1. How do I organize my journey?

We will assist you with the preparations for your trip. We will draw up a timetable together with you and support you in ordering an entry visa. We provide you with a packing list as well. Please note that to travel in Africa, a bit of flexibility is important.

2. How long is a reasonable stay?

We recommend that you stay in a project for at least 6 weeks. However, by arrangement, a stay can also be shorter or longer, tailored to your individual needs.

3. How can I communicate with the people on site?

There are English speaking person in all the projects. But not all of the people will understand you. That's why it's good to learn a few useful phrases in the local language. You will receive further tips & tricks for this from us as soon as your travel confirmation is final.

4. How is the accommodation on place? 

Depending on the project and the length of the stay, there are different possibilities to stay overnight. Together with our local partners, we look for the best solution for your stay.

5. What do I have to consider regarding hygiene and health?

Before your trip, we recommend that you consult a pharmacy. The advising pharmacist will tell you whether an additional visit to the tropical institute is necessary (vaccinations). Malaria prophylaxis can also be obtained directly from the pharmacy. It is also advisable to have a list of your personal medication ready for a consultation.

For your trip, we strongly recommend that you pack medicines (e.g. against cold), mosquito sprays, paper handkerchiefs, handwashing products, etc. You will receive details on this via our packing list once your travel plans are definite.

6. What infrastructure is available on site?

The infrastructure available depends on the project and its location. However, the standard may not correspond to what you are used to in Europe. At our first meeting with you, we can give you more details about the location and project you are interested in. As soon as you have decided on a project, you will receive further details from us regarding the exact location you are planning to go. In addition, the people in our partner projects are very helpful and will support you on site.

7. Do I have internet access on site?

Depending on the country and location, the internet connection may be more stable or more sensitive to failure. Depending on the location, temporary power cuts are possible - and Wi-Fi may no longer be available. Not all of our locations have Wi-Fi, so we recommend using a local sim cards at all times. You will receive further details about your specific destination as soon as we finalise your trip.

8. What does my daily routine look like?

Once you have decided on a project, you will be given a possible daily schedule. However, this can also change - in Africa due to several reasons you always have to remain flexible. If special holidays fall in your travel period, we will also pre-discuss this in advance.

9. How will I be received?

Once you have decided on a project, we will introduce you to our contacts via online meeting. While working out your individual travel plan together, we will arrange with our local contacts when and where they will pick you up. You will also receive all the important telephone numbers so that you can communicate directly on site.

10. Which costs BUKAYA covers for me?

BUKAYA is a micro-organisation based on volunteer work. Therefore, it is very important to us to invest donated money directly for our projects.

For this reason, you cover the costs of the flight yourself. Whether accommodation and meals are included in the costs of our partner projects depends on the project and the duration of your stay. We will discuss the details once we have finished planning your trip. BUKAYA itself does not charge you any commission for the placement in the partner projects - our commitment comes from the heart. 

11. Do I have any insurance over BUKAYA?

Insurance is the responsibility of the participants. We will share our experiences and questions on this topic with you once you have definitively confirmed your visit.

12. What material is useful for the partner institutions?

During your travel preparation, we introduce you to our local partners. At this stage, we also check what the current needs are on site and, if you wish, you can contribute accordingly. It is also possible that we ask you to bring material from our side.

If you only intend to donate material without travelling, we are happy to hear from you directly.

13. Can the partner institutions also be visited and supported without a longer stay?

We are happy if BUKAYA is also supported in alternative ways. There is the possibility to make a short visit to one of the projects to get an impression. Donations of materials and financial support are also welcome.

Would you like to support BUKAYA? We are happy to look together with you for suitable opportunities.

14. How can I support the projects financially?

On our website you will find various opportunities to support our partner projects financially. If you don't find anything suitable for you under this heading, feel free to contact us directly.